Most Dillon Candles are Handcrafted to order, this takes a little time, we usually ship within 2 - 4 business days after receiving the order. Actual transit time will depend on the shipping method chosen at checkout. If you you need your order quickly, please let us know, we can usually accommodate.
Dillon Candles Return Policy:
If you are having any issue with your purchase, please call, message or email us, we can usually resolve issues very quickly. 323-252-1115 [email protected]
We strive to create mutually beneficial store polices, Dillon Candles (The store) goal for you (the customer) is to have an amazing shopping experience and enjoy a quality product …. Let’s do it!
You may return unburnt, undamaged candles within 60 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If this is an elective return (not happy with color or scent) return shipping fees will be paid in full by you, the customer.
You should expect to receive your refund within two weeks after we receive your return, however, in many cases you will receive a refund more quickly.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.